Every business strives to create meaningful bonds between its customers. Good customer service, discounts, and selling top-grade goods are some of the known and useful ways to hold a fair customer base and gain their trust. There isan ample number of ways to boost sales like those mentioned here. If your business deals with the delivery of goods, you can hire a same-day courier in the UK. Most online-bought products are delivered a few days to a couple of weeks apart. While some special/rare products may take up to a month to reach their destination due to distance and pace of delivery.
If your e-commerce business sells anything that does not need to be fetched from a far-off location, offering a same-day delivery is an excellent way to get customers hooked. As most brands take an average of 5-6 days for delivery, same-day deliveries are rewarding for those who cannot wait more than a whole day for their parcel. But to set up same-day delivery, a business needs to have excellent control over logistics.
What are the benefits of hiring a same-day courier in the UK?
1. Customer Satisfaction
Using a same-day courier, you can amplify customer satisfaction. Same-day delivery is mostly needed if a customer urgently needs something but cannot go out shopping. When such a situation arises, same-day courier services do the job that ensures customer satisfaction.
2. Building trust and relationship
Delivering early and/or at the right time is one of the proven methods to build a positive reputation for businesses, which also translates to an excellent customer-business relationship. Business’s dependability and professionalism are expressed through the punctuality of delivery. If you’re able to satisfy one customer, your business will grow just from word of mouth.
3. No uncertainty in the purchase decision
Sometimes, a longer delivery time will likely repel a customer from buying the thing. Two clear reasons are: 1) The customer will try to find another online vendor who delivers more quickly, 2) The item will no longer be needed at the expected date of delivery. Longer delivery times can make it harder foronline buyers to click the buy button on the payments page. Same-day delivery can significantly reduce cart abandonment rates.
4. Lower inventory costs
Maintaining a same-day delivery service puts more load on the budget for the manpower needed to make immediate deliveries. But there’s a perk of using the services of a same-day courier in the UK. Generally, a batch of orders waits at warehouses before the shipping day comes. Immediate deliveries diminish the need for storage spaces, thus reducing inventory costs.This could decrease your expenditures in the long run.
5. Trade with a competitive edge
Your competitors probably offer next-day delivery and two-day delivery. To get ahead of your competitors in the speed of delivery, it’s wise to offer same-day delivery.It takes spirit and tenacity for a business to be able to deliver an item within the same day on which it was ordered. If customers find you offer a better delivery service, they’ll flock over to your business.
6. Higher profit margin
Typically, all e-commerce brands charge an extra delivery charge for express deliveries like same-day and next-day deliveries. If you can manage to draw customers from your competitors by product quality, timely delivery, and exceptional customer service, it’s advantageous for you. Levy a suitable price on the same-day delivery and your profit margin will get a boost.
7. A better conversion rate
While shopping online, you’ve probably added a few items to your cart and proceeded to the checkout page but didn’t place the order. The time and date of delivery must have repelled you. Same way, customers will find another online vendor or go to their local supermarket if they needed those items urgently.
If the number of your website visitors actually making a purchase is too, maybe they’re put off by the delivery time you’re offering. So a progressive delivery choice is a great way to achieve a better conversion rate.